WhatsApp AI Receptionist

Your clinic is losing bookings on WhatsApp. Even after hours.

Velora is a 24/7 WhatsApp receptionist that replies instantly, books appointments, and follows up automatically.

Most clinics miss bookings when staff are busy, offline, or closed. Velora keeps your WhatsApp active 24/7 — so every message gets handled before it becomes a lost patient.

Start Free TrialSee how it works

No credit card required   • Setup in under 10 minutes

smart_toy
Velora AI Receptionist
Online
videocamcall
Hi, I'd like to book a teeth cleaning tomorrow.
10:42 AM
Sure! Here are available times tomorrow:

1. 3:00 PM
2. 5:15 PM
3. 7:00 PM

Reply with a number to confirm.
10:42 AMdone_all
2
10:43 AM
Booked ✓ Tomorrow at 5:15 PM. We'll send a reminder before your visit.
10:43 AMdone_all
Type a message...
send
94%
WhatsApp message response rate
3×
More bookings from after-hours messages
24/7
Always-on receptionist coverage
<24h
Average clinic setup time
How it works

Up and running in four steps.

No technical setup. No integration headaches. Connect your WhatsApp and go live in under 24 hours.

Step 01
Connect your WhatsApp
Link your clinic's WhatsApp Business number in under 5 minutes — no code required.
Step 02
Set your schedule
Tell Velora your doctors, available slots, and service types. It learns your clinic's flow.
Step 03
Velora handles replies
Every incoming message is answered instantly — bookings confirmed, questions resolved, around the clock.
Step 04
Track everything
Monitor conversations, bookings, and no-show rates from your clinic dashboard in real time.
The problem

Clinics lose patients every day
on WhatsApp.

Staff miss messages. Patients don't wait. Most bookings that don't get an immediate response never convert.

Missed messages
67%
of WhatsApp inquiries go unanswered outside clinic hours — becoming lost patients.
Response time
4.2h
Average time for a clinic to reply on WhatsApp. Most patients book elsewhere in under 30 minutes.
No-show rate
28%
of appointments are missed when there's no automated reminder — each one is direct revenue lost.
What Velora does

Less front-desk work.
More confirmed bookings.

Velora handles the full conversation cycle — from the first message to post-visit follow-up — without any manual effort from your team.

Instant replies
Every WhatsApp message gets an intelligent, contextual response in seconds — day or night.
Smart booking
Patients pick from available slots and get instant confirmation — no back-and-forth needed.
Automated reminders
Timely reminders before appointments reduce no-shows without any staff effort.
Clinic dashboard
Full visibility into appointments, messages, and performance metrics — all in one place.
Patient records
Automatic patient profiles built from every conversation — no manual data entry.
Analytics
Track message success rates, booking conversions, and no-show trends over time.
Outcomes

Measurable results from day one.

Clinics running on Velora see immediate, trackable impact across response speed, booking conversion, and operational load.

< 3savg. reply
Faster response time
Replies go out in seconds instead of hours — capturing patients while they're still deciding.
+38%vs. baseline
More confirmed bookings
Instant slot offers and one-tap confirmations turn more inquiries into booked appointments.
0missed messages
Fewer missed inquiries
Every WhatsApp message gets answered — including after-hours, weekends, and holidays.
−72%no-show rate
Lower no-shows
Automated reminders before each appointment keep patients on schedule and reduce lost revenue.
−60%front-desk time
Less front-desk workload
Staff stop juggling chat threads — Velora handles the volume so they can focus on in-clinic care.
2.4×conversion lift
Higher inquiry-to-booking rate
More first-time patients become confirmed bookings — without changing how your clinic operates.
Use Cases

Built for every type of clinic.

Whether you run a dental practice, a physiotherapy centre, or a multi-branch polyclinic — Velora adapts to your workflow.

Live now
Dental clinics
Exam bookings, cleanings, treatments, and patient follow-up after procedures.
Coming soon
Beauty salons
Hair, nails, makeup, and beauty care appointments.
Coming soon
Laser & aesthetics
Laser sessions, cosmetic injections, and skin treatments.
Coming soon
Spa & massage
Massage, body care, Moroccan bath, and relaxation sessions.
Coming soon
Fine dining restaurants
Table reservations, private occasions, waitlists, and attendance confirmations.
Coming soon
On-demand services
Customer bookings, inquiries, special requests, and WhatsApp follow-up.
Operational impact

Your front desk, fully automated.

Velora replaces repetitive reception tasks without removing human oversight. Your staff stay in control — Velora handles the volume.

1
Patient messages your WhatsApp
Velora detects the intent — booking, inquiry, reschedule, or cancellation — and responds within seconds.
2
Slot is offered & confirmed
Available times are shown based on your live schedule. Patient picks, slot is locked instantly.
3
Reminder sent automatically
24 hours and 2 hours before the appointment, the patient gets a personalised WhatsApp reminder.
4
Dashboard updated in real time
Every booking, cancellation, and conversation is logged. Your team sees everything — no manual entry.
Live clinic snapshot
Messages handled today47
Bookings confirmed12
Reminders sent9
Avg. response time< 3s
No-show rate this week4%
Pricing

Simple, transparent pricing.

All plans include WhatsApp AI, booking automation, and reminders. No hidden fees.

Starter
SAR 997 /month
300 conversations/month · SAR 3 per extra
A WhatsApp receptionist — no salary, no sick days
  • WhatsApp AI receptionist
  • Appointment booking, editing & cancellation
  • Basic FAQ replies
  • Services & doctors management
  • Calendar
  • Arabic & English support
  • Single clinic
Try Free
Growth
SAR 2,297 /month
800 conversations/month · SAR 2.5 per extra
Your clinic grows — your assistant grows with it
  • Everything in Starter
  • Smart patient follow-up
  • Basic reports
  • Priority support
  • Extra branch add-on (SAR 800/month)
Try Free
Enterprise
Contact us
Custom setup for your group
  • Multi-branch
  • Custom reports
  • SLA
  • Custom integrations
  • Dedicated onboarding
Talk to the team
Get started today

Ready to stop missing bookings?

Join clinics already running on Velora. Setup takes less than 24 hours and your WhatsApp stays yours.

Start Free TrialBook a demo

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